Privacy Policy

ZERO'S DESIGN COMMUNICATIONS LTD. ("the Company", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect and handle your personal data when you visit our website (zerosdesign.base44.app) or engage with us for business purposes. By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy. Please read it carefully.

To provide you with the best possible service and optimise your browsing experience, we may collect the following types of information: 1. Information you provide directly: • When you complete our "Contact Us" or "Start a Project" forms: your name, email address, phone number, company name and project brief. • Correspondence records and contact details shared via email, instant messaging (e.g. WhatsApp, WeChat) or telephone. 2. Technical information collected automatically (via Cookies and similar technologies): • Your IP address, browser type, operating system and device model. • Your browsing behaviour on this website (e.g. pages visited, time spent, links clicked). This helps us understand which design works are most popular and continually improve our content presentation.

We collect your data for the following specific purposes: • Responding to your enquiries: processing project consultations and quotation requests, and following up with you accordingly. • Improving our services: analysing website traffic and user behaviour to enhance the visual design, user experience (UX) and content layout of our website. • Marketing and promotion (only with your consent): sending you our latest project case studies, industry insights or company news (you may unsubscribe at any time). • Legal compliance: fulfilling our legal obligations or resolving any disputes that may arise.

We understand that your brand information is a valuable asset. We are committed to the following: • Employing industry-standard firewalls and encryption technology (SSL) to protect your data during transmission. • Strictly limiting internal staff access to your personal data — only team members directly responsible for your project may access the necessary information. • We will not sell, exchange or rent your personal data to any third party for marketing purposes.

Our website uses Cookies to improve your browsing experience. Cookies are small text files stored in your browser that remember your preferences and browsing behaviour. You may decline or delete Cookies through your browser settings; however, this may affect the normal functioning of certain features on our website.

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymised.

You have the following rights in relation to your personal data: • To access, rectify or delete personal data we hold about you. • To request that we stop using your data for direct marketing. • To withdraw your consent to data processing (without affecting the lawfulness of processing carried out prior to withdrawal). To exercise any of these rights, please contact us using the details below.

If you have any questions about this Privacy Policy or wish to exercise your personal data rights, please contact: ZERO'S DESIGN COMMUNICATIONS LTD. 13/F, Unit A, Keng Ou Building, Avenida da Praia Grande, No. 367–377, Macau Email: info@zerosdesign.com Tel: +853 2835 5023

We reserve the right to update this Privacy Policy at any time. Any material changes will be announced on this page with an updated "Last Updated" date. We encourage you to review this page periodically for the latest information.